Shipping policy

Shipping & Delivery Policy

Effective Date: 1 October 2026

Glowmacare ships skincare and beauty products across India.

1. Order Processing

Orders are generally processed and dispatched within 24 hours, subject to product availability, order verification, weekends, public holidays, and circumstances beyond our reasonable control.

2. Delivery Time

Delivery typically takes approximately 2–4 business days after dispatch, depending on the destination, courier availability, weather, logistics conditions, and other factors.

Some locations may require additional delivery time.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before the order is placed.

Glowmacare currently offers free shipping on orders above ₹999, subject to applicable terms and promotional conditions.

4. Order Tracking

Where tracking is available, customers may receive tracking information through email, SMS, WhatsApp, or other available communication channels.

5. Delivery Delays

Delivery timelines are estimates and are not guaranteed.

Delays may occur because of:

  • Weather conditions

  • Courier or logistics delays

  • Incorrect or incomplete address information

  • Public holidays

  • Remote delivery locations

  • Natural disasters

  • Strikes or transportation disruptions

  • Government restrictions

  • Other circumstances beyond our reasonable control

6. Incorrect Address

Customers are responsible for providing accurate shipping information.

If an order cannot be delivered because an incorrect or incomplete address was provided, additional shipping charges or other arrangements may apply.

7. Delivery Confirmation

Customers should inspect the package and product after delivery.

If the product is damaged or incorrect, please contact Glowmacare within 48 hours of delivery with your order details and supporting photographs/videos.

8. Contact

For shipping-related questions:

Email: support@glowmacare.com
Phone: +91 1800-11-5000
Support Hours: Monday–Saturday, 10 AM–7 PM

Website: https://glowmacare.com/